FAQ

Learn more about our Rentals and Service. Still unsure? Contact us here!

Our quality is like no other! We deliver and provide superior service and talked about quality rentals to our clients!

Our rentals holding fee is 45% down payment. We do NOT deliver rentals for free nor to we Issue refunds.

Yes we do! Due to the nature of our business we charge a cancellation and restocking fee.

Once a decision has been made for an item to be returned or cancelled, we will charge a 20% restocking & cancellation fee on your order.

We our a luxurious wedding and decor company that tailors each wedding and event specific to our clients needs. We cater to any event such as Gender Reveals, Weddings, Banquets, Baby Showers, Birthday Parties and so much more.

 

Of course we do! However, restrictions maybe applied.

Bahamas: Within 24 hours

USA: Within 24-48 hours

Holidays can take up between 48-27 hours (USA Only)

See our Shipping and Delivery Policy for more information.

Bahamas & Family Islands Delivery: Within 24 hours

(Orders Under $200.00 is $10.00)

(Orders Over $200.00 is FREE)

(Fast Delivery is $15.00)

USA Shipping: 5-10 Business Days

(Orders Under $50.00 is $6.99)

(Orders Over $50.00 is FREE)

See our Shipping and Delivery Policy for more information.

USA Shipping is Weekdays Only.

Bahamas Delivery is Sunday-Monday between the hours of 9am-9pm. After hours delivery will incur and additional $10.00 charge.

Family Island Delivery depends on the availability of the vessel.

Yes! Of course we do. We charge a Flat Rate of $10.00 to deliver to the Family Islands.

Please Provide Name, Contact and Island for safe and speedy delivery.

You will receive your package based on the vessel you chose.

We have a secured checkout and transaction process.

We accept all Major Credit Cards and Paypal Transactions.

We accept cash ONLY for residents of the Bahamas.

Family Islanders can send their payment via wire transfer or Island Luck. Information will be provided via email or whats app chat. Please have your order number for quicker and smoother response.

Unfortunately, all sales are final and we do NOT accept returns on the following: Sale, Perishable, Used, Worn or Distressed products. Read our Return Policy Here for more information.